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Spark! Pro series - 1st April 2022 Spiceworks Originals.

Just this new laptop with newly installed Office 365 apps. This users other computers (he has 4 other desktops and laptops) all work correctly. This 2016 Exchange server is on-premises. ost file and let it rebuild, but get the same issue.

They, and all folders inside of them, are not shown.Īll the missing folders in Outlook ARE VISIBLE in OWA.

None of the subfolders for ANY FOLDER at the same level as "Leasing" (above example) are showing. But inside these folders, if there are subfolders, they are missing. Inside those folders, some may have subfolders. Inside of that are a number of subfolders. So, at the same level as Inbox, etc., he has a created folder called "Personal Items". Oddly, I am having the same issue with a user that got a new laptop and I have installed a fresh Outlook 365 (2019) and his mailbox is about 10GB and does not show any 3rd level subfolders.